Terms of Service

By using this website or submitting a request, you agree to these Terms and applicable policies. If you act for an organization, you confirm you are authorized to communicate for it.

SafNexa (Pvt.) Ltd. develops and operates software products and provides product strategy, design, engineering, automation, modernization, support and creative services through SafNexa Studio.

Website material explains SafNexa and enables business communication. A form, WhatsApp message or consultation request does not require SafNexa to accept work and does not create a project, employment, partnership or binding agreement.

• Do not attempt unauthorized access, probe security or interfere with availability.
• Do not upload malware, unlawful material or content infringing another person’s rights.
• Do not misrepresent identity or authority, automate abusive traffic or evade controls.
• Do not use SafNexa products or communications for fraud, harassment or unlawful activity.
• Do not copy, reverse engineer or exploit protected software except where expressly permitted.

Product features, limits, support, fees, renewal, cancellation and data responsibilities may be governed by product-specific terms. Website previews and roadmap statements are informational unless committed in writing. SafNexa may improve products while preserving contractual obligations.

Custom work begins only after scope, commercial terms and authorization are agreed in writing. Proposals should define deliverables, assumptions, client responsibilities, exclusions, milestones, acceptance, payment, change control and support. Work outside approved scope may require revised fees and timelines.

Studio estimates depend on the brief, source materials, usage, revisions and deadline. You confirm you have permission to provide submitted logos, images, footage, music, copy and other assets. Deliverables, revisions, licences and ownership follow the accepted estimate or agreement.

Public prices are informational unless stated as a binding offer. Applicable proposals, invoices or subscriptions define currency, taxes, deposits, due dates, renewal and late-payment consequences. Work or access may be paused for overdue undisputed amounts where the applicable agreement permits.

SafNexa retains its website, brand, products, pre-existing code, frameworks, methods, templates, tools and reusable components. Ownership or licensing of client-specific deliverables is defined in the applicable agreement and may depend on full payment. You retain rights in materials you lawfully provide.

Confidential information should use approved channels and follow the relevant agreement. Do not send secrets or credentials through public forms or WhatsApp. Unless otherwise agreed, product feedback may be used to improve SafNexa without identifying you publicly.

Solutions may integrate cloud, AI, analytics, communications, payments or other independent services. Their availability, fees and terms may apply separately. SafNexa’s responsibility for them is limited to obligations expressly accepted in writing.

To the extent permitted by applicable law, the public website is provided on an “as available” basis. Specific warranties, service levels, liability limits and remedies exist only where stated in an applicable agreement. Nothing here excludes liability that cannot lawfully be excluded.

SafNexa may restrict access for security threats, unlawful use, material breach or non-payment as permitted by the applicable agreement. Product cancellation and project termination follow their specific written terms.

Unless a specific agreement states otherwise, these general Terms are governed by the laws of Pakistan. The parties should first attempt good-faith resolution through written communication before pursuing available formal remedies.

We may update these Terms prospectively by publishing a revised version and date. Questions can be sent to [email protected].